The abbreviation eSIM stands for «Embedded SIM» card. This card is built directly into a device, such as a smartphone, a tablet or a laptop. An eSIM allows you to activate a mobile plan on these devices without inserting a physical SIM card.
Connect to the mobile network without inserting a physical SIM card.
Activate your eSIM profile via an internet connection (Wi-Fi) without visiting a Lebara store.
Reduces plastic waste associated with traditional SIM cards.
The eSIM comprises two components: the eSIM chip embedded in your device, which stores multiple profiles, and the eSIM profile, your personalized SIM information downloadable to your device.
Yes, you can transfer your number from a traditional SIM card to an eSIM in the same way you would when changing from one mobile network to another.
If you want to gift or sell an eSIM device, reset all settings on the device to delete the eSIM profile: Open "Settings" on your device. Select "General" > "Reset" and click "Erase All Content and Settings.“
You can re-download your eSIM profile for free using the same activation code from your "my Lebara" account.
Immediately report to Lebara support to block the SIM and eSIM profiles on your device.
Yes, you can switch between eSIM and physical SIM cards as needed. Contact Lebara support for assistance.